Panopto Upgrade: Thursday, December 21, 2017
Panopto will be offline on Thursday, December 21, 2017, from 8:00pm until 10:00pm. During this time, all previously recorded sessions will be unavailable and no new recordings will be able to uploaded.
Blackboard Emergency Maintenance December 15, 2017
Blackboard Inc engineers performed emergency maintenance on December 15, 2017 from 2:00-3:00am. During this time users were unable to access the environment.
Blackboard Service Interruption on December 12, 2017
Blackboard experienced a service interruption on December 12, 2017 from 7:31-7:42pm. Users were unable to access Blackboard or received a Connection Not Private message. Users may have seen this message longer until they refreshed their browser.
Panopto: Downtime for Upgrade
On Saturday, June 10, Panopto Cloud customers will be upgraded to Panopto 5.4. Please note the updated downtime below. We apologize for the confusion. NA cloud customer sites will be offline from 8:00pm to 12:00am EDT. During the time your site is offline, you will not be able to access recordings on your server, and…
Crocodoc Services Restored
The Amazon Web Services has been restored. Documents are now able to be previewed and marked within Blackboard. If you have any issues, please Log In and Create a Case here.
Crocodoc Services Unavailable
Due to an Amazon Web Services outage, the Crocodoc grading/markup system will not be available. This limits: Previewing a submitted assignment Highlighting/marking up a submitted assignment The current workaround is to download the submitted document and grade it within Word.
Security Alert: OneClass Malicious Chrome Extension
WARNING: Do not install the OneClass Chrome Extension Malicious OneClass Chrome extension sends emails on students’ behalf and also collects user credentials. Students are being phished with this email: “Hey guys, I just found some really helpful notes for the upcoming exams for <University Name> courses at https://oneclass.com/s/signup. I highly recommend signing up for an account…
Panopto: Downtime for Upgrade
On Saturday, December 17, Panopto Cloud customers will be upgraded to Panopto 5.3. This upgrade will require downtime: For customers on the NA cloud, sites will be offline from 7:00pm to 11:00pm EST. During the time your site is offline, you will not be able to access recordings on your server, and any attempts…
Panopto Database Maintenance
Panopto will be down September 13th from 7pm until 10pm as they undergo database maintenance. All Panopto services will be unavailable at this time.
Known Issue: YouTube MashUp
Cannot View Youtube Mashup Videos in Full Screen Date Published: Jun 15,2016 Category: Planned First Fix Release:Future Reference; Product:Content Management,Course Tools,Extensions; Version:Learn 9.1 Q4 2016,Learn 9.1 Q4 2015 (9.1.201510.1171621),Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d) Article No.: 000042284 Product: Blackboard Learn Release: 9.1 Service Pack: Learn 9.1 Q4 2016, Learn 9.1 Q4 2015 (9.1.201510.1171621), Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d) Issue Description: The Youtube mashup player displays…