Panopto is currently unavailable. Users are temporarily unable to view or record videos. Panopto Inc. engineers are working to resolve the issue. As soon as we hear back from them, we’ll post an update here.
On Friday, April 22, 2022, there was an unexpected issue with all of the Pearson Lab Tools from Blackboard. The links for Pearson would redirect to the Blackboard Courses list. This issue was resolved on Monday, April 25, 2022.
Amazon Web Services (a web services hosting company that supports a wide range of websites and web apps nationally) is reporting slowness on some of the web services they host. This includes our Blackboard and Panopto services. Both companies are working with Amazon Web Services to resolve the problem.
Blackboard Inc. will be updating the Blackboard database on August 12, 2021. This process will begin at 2:00am on August 12, and is expected to take approximately 90 minutes to complete. During this time, Blackboard will be unavailable.
The Panopto/Blackboard integration is experiencing an increased error rate with Chrome and Edge browsers. Panopto Inc. is aware of this and working on a resolution. At this time, the workaround is to try using another browser or to go directly to https://towsonu.hosted.panopto.com, selecting Blackboard from the drop down to sign in, then go back to
Some Mac users are currently experiencing a log in issue on Blackboard and other TU services. First, please try updating both your browser and your computer’s operating system. At the bottom of the error message, there should be an option to click on Advanced, then Proceed to… (unsafe) in order to get past the warning.
As of 1pm on April 23, 2020, the McGraw-Hill Connection with Blackboard is showing an error. Blackboard Inc. and McGraw-Hill Inc. Engineers are working to fix the issue. Users can still access McGraw-Hill textbook directly from the McGraw-Hill website. As of 4/23/2020 2:15pm the connection has been restored.
Instructors may notice that a student who has never accessed their Bb course shows a Last Accessed Dated. This is not happening in all courses. Blackboard Inc is working on a fix but has no release date for the fix at this time. There is currently no work around.
Blackboard Inc. Engineers will be performing maintenance on the Blackboard App and the Blackboard Instructor App for mobile devices on December 16, 2019 10:30pm – December 17, 2019 3:30am. During this time, the mobile apps will be unavailable, but you will be able to access Blackboard via a computer.
The Akindi service will be unavailable from December 27-30, 2019 for a move to the Google Cloud. During this time, instructors will not be able to access their account, create or edit assessments, or download or upload test sheets.