Known Issue: YouTube MashUp

Cannot View Youtube Mashup Videos in Full Screen

Date Published: Jun 15,2016 Category: Planned First Fix Release:Future Reference; Product:Content Management,Course Tools,Extensions; Version:Learn 9.1 Q4 2016,Learn 9.1 Q4 2015 (9.1.201510.1171621),Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d) Article No.: 000042284

Product: Blackboard Learn

Release: 9.1

Service Pack: Learn 9.1 Q4 2016, Learn 9.1 Q4 2015 (9.1.201510.1171621), Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d)

Issue Description: The Youtube mashup player displays a “full screen” button in the player. However, when clicking on the full-screen button it does not switch to full-screen mode for the video. Instead a popup saying “full screen mode is unavailable” is shown. When clicking on the ‘Learn More’ link of the error, users are directed to a Youtube Help page.

Steps to Replicate:

  1. Log into Blackboard Learn as Instructor
  2. Access a Course
  3. Click onContent
  4. Hover over Build Content
  5. Click YouTube Video
  6. Search for a video (for example with ‘Blackboard’) and add it to Course
  7. Click the video to start playing it
  8. Click the Full Screensquare icon in the bottom-right corner of the player

Expected Behavior: 
The application switches to full screen and the video plays.

Observed Behavior
The following message displays with a link to a Google help page:
Full Screen is Unavailable.

  1. Click the Sharearrow in the upper-right corner of the player
  2. Click the Youtubelink to open the page in YouTube in a separate window
  3. Click on the full screen button in the separate window
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