For realtime outage and maintenance updates, please visit OTS alerts at alerts.towson.edu.
The Panopto/Blackboard integration is experiencing an increased error rate with Chrome and Edge browsers. Panopto Inc. is aware of this and working on a resolution. At this time, the workaround is to try using another browser or to go directly to https://towsonu.hosted.panopto.com, selecting Blackboard from the drop down to sign in, then go back to…
Some Mac users are currently experiencing a log in issue on Blackboard and other TU services. First, please try updating both your browser and your computer’s operating system. At the bottom of the error message, there should be an option to click on Advanced, then Proceed to… (unsafe) in order to get past the warning.
Blackboard Inc. Engineers will be performing maintenance on the Blackboard App and the Blackboard Instructor App for mobile devices on December 16, 2019 10:30pm – December 17, 2019 3:30am. During this time, the mobile apps will be unavailable, but you will be able to access Blackboard via a computer.
The Akindi service will be unavailable from December 27-30, 2019 for a move to the Google Cloud. During this time, instructors will not be able to access their account, create or edit assessments, or download or upload test sheets.
At approximately 11:35am, the integration which supports Inline Grading of assignments went down. This caused assignment submissions in the grade center to take a long time to load and would not show previews to the instructors while attempting to grade. At approximately 1:45pm, the service was restored. If you have any questions please create a…
There is currently an issue with Inline Grading and Grade Center within Blackboard. Opening an assignment attempt is taking longer than normal and a preview of the submission is not visible. Blackboard Inc. Engineers are aware of the issue and working to resolve it.
At approximately 7:05pm Towson Blackboard services went offline and at approximately 7:55pm Towson Blackboard services were restored. Blackboard Inc engineers are investigating the root cause of the outage. If you have any questions please create a service request at https://techelp.towson.edu.
At approximately 2:55pm Towson Blackboard services went offline and at approximately 3:40pm Towson Blackboard services were restored. Blackboard Inc engineers are investigating the root cause of the outage. If you have any questions please create a service request at https://techelp.towson.edu.
Blackboard Inc. will be performing maintenance on Friday, October 11, 2019, between midnight and 6 a.m. During the maintenance window, TU’s Blackboard environment will be unavailable for an unspecified three hour timeframe. It is recommended that you submit assignments and complete tests before or after these hours to avoid any issues. If you have any…
Recent updates to the Safari browser are preventing access to any LTI integration on the Blackboard system. This includes Qwickly Attendance, Akindi, and RedShelf. If you are working on Safari and run into this issue, please switch to Firefox or Chrome to view the material needed.