For realtime outage and maintenance updates, please visit OTS alerts at alerts.towson.edu.
When launching Qwickly Attendance, users are receiving a Session Error message and are unable to reach Qwickly Attendance. Qwickly Inc. Engineers are working on resolving this issue. More information will be posted as it becomes available.
The previous gradebook error has been resolved by Anthology Inc. engineers overnight Thursday 4/10 into Friday 4/11. If you are still receiving the error, please contact Blackboard Support.
There is currently an ongoing issue with faculty in the gradebook. Faculty will receive an error message stating “You do not have permission to access this content” when editing anything inside the gradebook. Anthology Inc. is aware of this issue and a patch to resolve this issue will be applied during the weekly update on…
On Sunday, September 22, 2024, from approximately 5:45pm until Monday, September 23, 2024 at 3:15am, Blackboard had intermittent issues. Most users were unable to access Blackboard. Students may have been unable to complete assignments or access course materials and faculty may have been unable to post materials or grade assignments. Please see the OTS Alerts…
On Friday July 5, 2024, from 7:00-8:00pm, Qwickly will be down for scheduled maintenance. During this time, Qwickly Inc. Engineers will be working on updates for the platform. This downtime will include Qwickly Attendance, Qwickly Course Tools, and Qwickly Jot.
Blackboard Inc. has put a fix in place to resolve the issue with intermittent email delivery issues. Emails that were sent during this time that were not delivered should be resent.
There is currently an intermittent issue affecting emails sent by users through Blackboard. Sometimes the emails will not send successfully.
Users should no longer experience issues opening documents on Blackboard. If you experience further problems, please contact Blackboard Support.
Blackboard users may experience an intermittent issue when opening uploaded documents in their course sites and are receiving the message “you do not have access to open this document”. If you receive this error, try clearing your cookies and cache or using another browser. We are monitoring the situation and will post an update when…
Google Chrome is testing a new feature on their browser settings that would turn off third-party cookie tracking for their users. This change will affect how Blackboard users interact with the browser after clicking on a link inside of Blackboard to an integrated tool, such as VoiceThread, Panopto, or textbook publishers. For more information, and…