All Blackboard Integration requests can take up to 6 months to process. Integrations should be requested at least one semester before they are needed.

Professors requesting a new integration should fill out the TU Blackboard Integration Request Form. This form must be filled out by the requesting professor, not by the company providing the integration. The requesting professor will need to have contacted the company for the following information before filling out the form:

• Who pays for the product – the department or the students? If it is a department funded integration, you will need to know if your department has already secured funding for the integration.
• Does the Department Chair and/or Dean know that you are requesting the integration, and have they signed off?
• What data is being stored in the product (i.e. grades, assignments, etc.).
• Security documentation, including a HECVAT and/or SOC2. This may include an NDA for SOC2 access.
• Accessibility documentation, such as a VPAT or accessibility website.
• Vendor contact information for the Blackboard team to get in touch with
  Please note: The contact information should not be general IT support for the company or a support@company.com email address. The Blackboard team requires an individual person to work with in order to complete the request.

The information above is required for a Security review, which all integration requests must go through and get approval before being installed in the Blackboard system.

Once the request form is completed, a ticket will be created to the Blackboard Administration team. Integration requests are added to the queue in the order they are received and relevant information will be provided to the requesting professor once the ticket is created, including the integration’s place in the queue and approximately how long it may take until the review will start. The company will not be contacted by the Blackboard Administration team until the integration has reached the top of the queue and is available for the Security review. If the integration does not pass the Security review, both the company and the requesting professor will be given the reason, and the company will have the ability to remedy whatever problems may be occurring and be re-evaluated again in the future.