by Rohe, Patrick J. | Jun 16, 2022 @ 11:01 AM | Other
OTS continues to work with our vendor to resolve a critical storage issue affecting multiple services. We have been able to bring specific services back online since yesterday. The following services are still unavailable for all of campus, and we are working to...
by Rohe, Patrick J. | May 24, 2022 @ 4:05 PM | Other
The Office of Technology Services is receiving reports that the DocuSign service is currently unavailable — the service may not load or may display an error message after login. The outage appears to be on the vendor’s side, and OTS will post a follow-up...
by Rohe, Patrick J. | May 15, 2022 @ 9:45 PM | Other
OTS has been able to restore service to everyone, including on-campus/resident students, and resolve this evening’s network outage. OTS will continue investigating the issue, in collaboration with our vendor, to try to determine the root cause and resolve any...
by Rohe, Patrick J. | May 15, 2022 @ 9:09 PM | Other
OTS teams continue to work with our network equipment vendor to resolve a significant issue. The issue is preventing on-campus/resident students from using any campus IT services or the Internet. It is also preventing any Comcast/Xfinity home users from getting to...
by Rohe, Patrick J. | Feb 22, 2022 @ 3:01 PM | Other
Parts of the NetID Management system (http://www.towson.edu/netid) are currently unavailable. Engineers are working to resolve the issue. Individuals may have difficulties updating their NetID password or profile. We will post when service is restored.