by Talati, Nik | Sep 12, 2025 @ 10:58 PM | Other
The issue with outbound calls encountered during the maintenance work has been resolved. Off-campus inbound and outbound calls have been tested and are operational now. The maintenance work is now complete.
by Cannizzo, Eric | Sep 12, 2025 @ 10:20 PM | Other
The schedule phone service update is taking longer than expected. Most of the work is complete. Campus to campus and inbound calls are working. However, outbound calls are not working yet. We will post regularly with updates until outbound calling issue is...
by Talati, Nik | Sep 12, 2025 @ 6:12 PM | Other
Scheduled phone service maintenance begins. As a reminder, inbound and outbound calls from off-campus will be unavailable from 6-10 PM during the maintenance work. OTS will post updates as needed or when work is complete.
by Nord, Derek | Sep 2, 2025 @ 4:39 PM | Other
Resolved: The earlier configuration issue affecting multiple systems has been corrected. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Nord, Derek | Sep 2, 2025 @ 3:58 PM | Other
A configuration issue is affecting multiple systems, including Power BI, NetID and Group Management, and others. OTS Engineers are aware of the issue and working quickly to resolve it.
by Guanti, Reid J. | Aug 29, 2025 @ 8:43 PM | File Shares
The scheduled maintenance for homeshare is complete.
by Guanti, Reid J. | Aug 29, 2025 @ 8:19 PM | File Shares
Homeshare will be unavailable for a short time while maintenance is performed. A follow up alert will be posted when the service is back online.
by Halstead, Patricia | Aug 25, 2025 @ 6:35 PM | Blackboard
Anthology Inc has fixed the issue of MS Office files not opening in Blackboard.
by Halstead, Patricia | Aug 25, 2025 @ 4:19 PM | Blackboard
Currently MS Office files (.docx, .pptx, etc) are not opening in Blackboard. Users will see an error message “This File doesn’t display in-line.” We are working with Anthology Inc to resolve this issue. An alert will be posted when the issue has been...
by Warth, Josh | Aug 20, 2025 @ 9:20 AM | Other
There was an earlier issue with issue with FDS that lasted approximately 15 minutes. This is now resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
