by Frenaye, JT | Aug 29, 2018 @ 2:17 PM | TechHelp
Engineers are aware of the techhelp error that is appearing when using techhelp. A followup email will be posted when it is resolved.
by Frenaye, JT | Aug 27, 2018 @ 3:56 PM | TechHelp
Techhelp email issue has been resolved, this was related to the delayed mail earlier today with the mail appliances. Email should be flowing properly when sent through techhelp now. If you experience any additional trouble please contact the helpcenter.
by Frenaye, JT | Aug 27, 2018 @ 3:10 PM | TechHelp
Engineers are aware of the error users are getting when they send an email update through techhelp stating the connection is refused. A followup alert will be posted when this is resolved.
by Plitt, Auggie | Aug 24, 2018 @ 7:25 AM | TechHelp
The TechHelp login issues are now resolved.
by Plitt, Auggie | Aug 24, 2018 @ 7:16 AM | TechHelp
There is currently an issue preventing users from logging into TechHelp. Engineers are aware and working on the issue.
by Frenaye, JT | Aug 17, 2018 @ 10:58 AM | TechHelp
Techhelp email functionality was degraded due to the OTS Alert that was also posted yesterday regarding delayed email delivery. Engineers are continuing to working with the vendor to fully resolve the email service and will continue to post alerts with updates...