by Guanti, Reid J. | Jan 25, 2021 @ 10:41 AM | TechHelp
OTS has received reports of slowness when accessing TechHelp. Engineers are investigating the performance.
by Frenaye, JT | Sep 2, 2020 @ 8:28 AM | TechHelp
The techhelp service has been restored.
by Frenaye, JT | Sep 2, 2020 @ 8:19 AM | TechHelp
Engineers are aware of reports of techhelp being slow. The issue has been identified and are working on a resolution. A follow up alert will be posted when service has been restored.
by Frenaye, JT | Feb 26, 2020 @ 12:09 PM | TechHelp
Engineers are aware and working to resolve an issue with techhelp being extremely slow. A follow up alert will be posted when service is fully restored.
by Frenaye, JT | Aug 29, 2018 @ 2:17 PM | TechHelp
Engineers are aware of the techhelp error that is appearing when using techhelp. A followup email will be posted when it is resolved.
by Frenaye, JT | Aug 27, 2018 @ 3:56 PM | TechHelp
Techhelp email issue has been resolved, this was related to the delayed mail earlier today with the mail appliances. Email should be flowing properly when sent through techhelp now. If you experience any additional trouble please contact the helpcenter.