TechHelp Email Monitor Errors
TechHelp is experiencing delays in processing tickets generated from messages sent to email addresses including Blackboard and replies from TechHelp notifications. We are monitoring the situation and will post an update when the vendor provides more information....TechHelp Unavailable or Slow to Load
OTS has noticed that TechHelp is not loading or is slow to load. We are monitoring the situation and working with the hosting provider to correct the unexpected behavior.TechHelp Migration Complete
The new TechHelp service is online and the service can be accessed at https://techhelp.towson.edu. More information regarding this migration can be found at https://www.towson.edu/techhelp. Some people may need to clear their browser cookies and cache if they’ve...TechHelp Unavailable
TechHelp is unavailable for scheduled maintenance as OTS migrates to a new system. More information can be found here: https://www.towson.edu/techhelp A follow up alert will be posted when TechHelp is available.Techhelp Scheduled Maintenance
Techhelp will be unavailable starting at 9:00 PM tonight (3/30) for scheduled maintenance. A follow up alert will be posted when service has been restored.Subscribe to OTS Alerts
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