Voicemails Not Arriving In Email
OTS is investigating reports that some voicemails are not appearing in email inboxes. Until the problem has been identified and resolved, you may still receive your voicemails on your desktop phone or via Webex. OTS will post any updates when new information is...Phone Service Disruption
A small amount of users have reported issues with certain phone features including ACD (Automatic Call Distribution). OTS is aware of the issue, and engineers have made back-end changes that seem to have resolved the problem. Please use TechHelp...Resolved: Reports of Incoming Call Problems
Resolved: OTS has been notified that the earlier issue with incoming calls has been addressed, and users receiving calls from AT&T customers are no longer affected. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience...Update: Reports of Incoming Call Problems
Update: Inbound calls are currently arriving to campus and the vendor is continuing to work on the problem. Until the incident is fully resolved, users may experience intermittent issues receiving calls from AT&T customers. OTS is continuing to monitor the...Resolved: Phone voicemail message not getting forwarded to Email
Phone voicemail messages are now forwarding to email as expected. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you experience issues.Subscribe to OTS Alerts
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