by Nord, Derek | Oct 3, 2025 @ 5:35 PM | NetID
Resolved: The earlier issue with some users reseting their passwords and receiving a one-time passcode has been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Nord, Derek | Oct 3, 2025 @ 4:34 PM | NetID
Some users have reported issues with reseting their passwords and receiving a one-time passcode. OTS is aware and is working on a resolution.
by Warth, Josh | Apr 3, 2025 @ 9:04 AM | NetID
RESOLVED: The earlier reports of NetID Management being inaccessible have been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you are experiencing issues.
by Warth, Josh | Apr 3, 2025 @ 8:41 AM | NetID
We are currently investigating reports of NetID Management being inaccessible. Engineers are currently working on the issue. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you are experiencing issues.
by Warth, Josh | Jan 24, 2025 @ 12:24 PM | NetID
Resolved: The earlier issue with sending NetID recovery passcodes via SMS has been resolved by the vendor. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Warth, Josh | Jan 24, 2025 @ 11:09 AM | NetID
The vendor OTS uses for sending NetID recovery passcodes via SMS is experiencing service degradation. OTS will make an update when additional information is available.
