Update: DUO SMS Passcode Issues
Duo has identified their issue with the SMS authentication option and working to resolve it. OTS recommends using the Duo app on a mobile device or any pre-generated bypass codes. OTS will post an update when the vendor has provided additional...DUO SMS Passcode Issues
OTS had several reports of users having difficulties using the SMS authentication option for Duo. OTS recommends using the Duo app on a mobile device or any pre-generated bypass codes. OTS will post an update when the vendor has provided additional...RESOLVED: DUO Reporting Delay in Service
RESOLVED: DUO is reporting that the delay in delivery of phone and SMS messages has been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you experience issues.DUO Reporting Delay in Service
DUO is reporting that some clients may experience a delay in phone and SMS messages when using the service. OTS is actively monitoring the issue and will post updates as more information is received.RESOLVED: Duo notification issues on Andriod and iOS devices
The vendor DUO reports that user push notification issues have been resolved.Subscribe to OTS Alerts
Sign up to get OTS Alerts delivered to your inbox. Completely spam-free, opt out at any time.
This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
