by Nord, Derek | Feb 5, 2024 @ 2:58 PM | Blackboard
The earlier issue with some Blackboard users experiencing a problem when opening documents has been Resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Nord, Derek | Feb 5, 2024 @ 11:43 AM | Blackboard
Blackboard users may experience an intermittent issue when opening uploaded documents in their course sites and are receiving the message “you do not have access to open this document”. If you receive this error, try clearing your cookies and cache or...
by Green, Aimee | Nov 15, 2023 @ 9:01 AM | Blackboard
Blackboard Inc. Engineers have resolved the Mobile App slowness issue.
by Green, Aimee | Nov 15, 2023 @ 8:15 AM | Blackboard
The Blackboard Mobile App on both Android and iOS is currently experiencing slowness. Blackboard Inc. Engineers are working on resolving the issue. Users should access Blackboard via a computer until the issue is resolved. An alert will be posted when the issue is...
by Green, Aimee | Feb 14, 2023 @ 8:14 AM | Blackboard
At 4:30am on February 14, 2023, Qwickly Inc. Engineers were able to locate and resolve the issue that was causing errors to be received when an instructor attempted to take attendance.
by Green, Aimee | Feb 13, 2023 @ 2:16 PM | Blackboard
Qwickly Attendance users are experiencing issues when accessing or taking attendance. Qwickly Inc. Engineers are working on resolving this issue. A timeline has not been posted. We will post an alert when this issue has been resolved.