by Kettinger, Steve W. | Nov 22, 2018 @ 10:04 AM | Other
OTS engineers are aware of performance-related issues with the ImageNow application. Because of the holiday, there is llimited vendor availability to troubleshoot the problem. ImageNow will be offline until engineers can engage with the vendor. Another alert will...
by Kettinger, Steve W. | Nov 19, 2018 @ 5:36 PM | Other
The upgrade of ImageNow 6.7 to Perceptive Content 7.2.3 is complete. The core application is running the new version of the software. The previously-reported issue, “No Token Available” has been resolved. OTS continues to work on two post-upgrade...
by Kettinger, Steve W. | Nov 19, 2018 @ 4:22 PM | Other
ImageNow will be offline beginning at 4:45 PM to fix “No Token Available” issue.
by Kettinger, Steve W. | Nov 19, 2018 @ 3:49 PM | Other
OTS is aware that some users attempting to connect to ImageNow/Perceptive Content client are receiving an error message “No more tokens available for ImageNow client.” Engineers are continuing to work with the ImageNow vendor to fix this problem, which...
by Kettinger, Steve W. | Nov 19, 2018 @ 12:57 PM | Other
The emergency maintenance on ImageNow is complete.