by Warth, Josh | Feb 13, 2025 @ 3:37 PM | DUO
Duo has identified their issue with the SMS authentication option and working to resolve it. OTS recommends using the Duo app on a mobile device or any pre-generated bypass codes. OTS will post an update when the vendor has provided additional...
by Warth, Josh | Jan 24, 2025 @ 12:24 PM | NetID
Resolved: The earlier issue with sending NetID recovery passcodes via SMS has been resolved by the vendor. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Warth, Josh | Jan 24, 2025 @ 11:09 AM | NetID
The vendor OTS uses for sending NetID recovery passcodes via SMS is experiencing service degradation. OTS will make an update when additional information is available.
by Warth, Josh | Sep 16, 2024 @ 9:22 AM | PeopleSoft
The issue with people being unable to log in to PeopleSoft has been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Warth, Josh | Sep 16, 2024 @ 8:57 AM | PeopleSoft
OTS is aware of reports of people unable to log in to PeopleSoft and engineers are working to resolve it. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you are experiencing issues.
