Connectivity Issue on TU-Secure
Some users might be experiencing connectivity issue on TU-Secure. OTS engineers are aware of the issue and are working on a solution. We will post an update when new information is available.Update: DUO SMS Passcode Issues
Duo has identified their issue with the SMS authentication option and working to resolve it. OTS recommends using the Duo app on a mobile device or any pre-generated bypass codes. OTS will post an update when the vendor has provided additional...Resolved: NetID SMS Recovery Passcodes Delayed
Resolved: The earlier issue with sending NetID recovery passcodes via SMS has been resolved by the vendor. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.NetID SMS Recovery Passcodes Delayed
The vendor OTS uses for sending NetID recovery passcodes via SMS is experiencing service degradation. OTS will make an update when additional information is available.Subscribe to OTS Alerts
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