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TechHelp Email Monitor Errors

TechHelp is experiencing delays in processing tickets generated from messages sent to email addresses including Blackboard and replies from TechHelp notifications. We are monitoring the situation and will post an update when the vendor provides more information....

SPSS Reporting License Issues

OTS is investigating reports of expired licensing. OTS engineers are investigating the issue and working on a resolution. We will update when we have more information.

Zoom Outage

Some users have reported issues connecting to Zoom. We are monitoring the situation and will post an update when Zoom provides more information. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you are experiencing issues.