by Nord, Derek | Mar 11, 2024 @ 3:50 PM | Phones-VoIP
RESOLVED: The phone service carrier has corrected the issue affecting the use of telephone services on campus. Inbound and outbound phone calls are now able to be placed. OTS will follow up with the vendor after they perform their own analysis of their outage to...
by Nord, Derek | Feb 22, 2024 @ 4:15 PM | DUO
RESOLVED: DUO is reporting that the delay in delivery of phone and SMS messages has been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you experience issues.
by Nord, Derek | Feb 5, 2024 @ 2:58 PM | Blackboard
The earlier issue with some Blackboard users experiencing a problem when opening documents has been Resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Nord, Derek | Feb 5, 2024 @ 11:43 AM | Blackboard
Blackboard users may experience an intermittent issue when opening uploaded documents in their course sites and are receiving the message “you do not have access to open this document”. If you receive this error, try clearing your cookies and cache or...
by Nord, Derek | Jan 16, 2024 @ 2:54 PM | Other
The partial network outage reported earlier in the College of Liberal Arts Building has been resolved by OTS.