by Nord, Derek | Mar 14, 2025 @ 12:28 PM | Network
Some student users have reported issues connecting to the tu-secure wireless network. OTS engineers have located the the cause and are implementing a solution that might cause a momentary loss of connection. Please use TechHelp (https://techhelp.towson.edu) to contact...
by Nord, Derek | Mar 3, 2025 @ 11:03 AM | Virtual Workspace
Resolved: The earlier issue with desktops in Virtual Workspace (vw.towson.edu) having intermittent connection issues has been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Nord, Derek | Feb 13, 2025 @ 5:22 PM | DUO
Resolved: The earlier issue with SMS notifications from DUO has been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Nord, Derek | Feb 13, 2025 @ 1:56 PM | DUO
OTS had several reports of users having difficulties using the SMS authentication option for Duo. OTS recommends using the Duo app on a mobile device or any pre-generated bypass codes. OTS will post an update when the vendor has provided additional...
by Nord, Derek | Feb 6, 2025 @ 1:37 PM | Network
RESOLVED: The earlier reported tu-secure WiFi network issues have been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
