Wi-Fi Connection Issues
OTS is aware of reported wireless issues in some campus buildings and engineers are working to resolve it. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you are experiencing issues.Phone Service Disruption
A small amount of users have reported issues with certain phone features including ACD (Automatic Call Distribution). OTS is aware of the issue, and engineers have made back-end changes that seem to have resolved the problem. Please use TechHelp...Resolved: Reports of Incoming Call Problems
Resolved: OTS has been notified that the earlier issue with incoming calls has been addressed, and users receiving calls from AT&T customers are no longer affected. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience...Update: Reports of Incoming Call Problems
Update: Inbound calls are currently arriving to campus and the vendor is continuing to work on the problem. Until the incident is fully resolved, users may experience intermittent issues receiving calls from AT&T customers. OTS is continuing to monitor the...Subscribe to OTS Alerts
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