by Nord, Derek | Sep 2, 2025 @ 4:39 PM | Other
Resolved: The earlier configuration issue affecting multiple systems has been corrected. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience issues.
by Nord, Derek | Sep 2, 2025 @ 3:58 PM | Other
A configuration issue is affecting multiple systems, including Power BI, NetID and Group Management, and others. OTS Engineers are aware of the issue and working quickly to resolve it.
by Nord, Derek | Apr 11, 2025 @ 5:31 PM | Phones-VoIP
Resolved: The earlier issue with some voicemails are not appearing in email inboxes has been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience problems.
by Nord, Derek | Apr 10, 2025 @ 4:07 PM | Phones-VoIP
OTS is investigating reports that some voicemails are not appearing in email inboxes. Until the problem has been identified and resolved, you may still receive your voicemails on your desktop phone or via Webex. OTS will post any updates when new information is...
by Nord, Derek | Apr 8, 2025 @ 5:45 PM | VPN
Resolved: The earlier issue with users not being able to connect to the Towson VPN has been resolved. Please use TechHelp (https://techhelp.towson.edu) to contact OTS if you continue to experience problems.