A small amount of users have reported issues with certain phone features including ACD (Automatic Call Distribution). OTS is aware of the issue, and engineers have made back-end changes that seem to have resolved the problem. Please use TechHelp (https://techhelp.towson.edu) to contact OTS to report any related problem.
How do you learn about tech service outages?
We’re researching replacements for improving OTS Alerts and want to hear from you! Launch the survey and complete by 5 p.m. on Sept. 24. Questions? Email techstatus@towson.edu
About OTS Alerts
The Office of Technology Services (OTS) maintains this page to keep the campus informed about updates, service outages and other technology-related issues.
The Office of Technology Services’ maintenance windows are Sundays 6 a.m. until noon and Fridays 6 p.m. until midnight. Please keep this timing in mind when planning events, assignments and deadlines. If you have questions about outages, please contact OTS.
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