by Nord, Derek | Mar 11, 2024 @ 3:50 PM | Phones-VoIP
RESOLVED: The phone service carrier has corrected the issue affecting the use of telephone services on campus. Inbound and outbound phone calls are now able to be placed. OTS will follow up with the vendor after they perform their own analysis of their outage to...
by Kazinski, Kay | Mar 11, 2024 @ 12:52 PM | Other
OTS would like to provide additional recommendations to work around the current phone issue. During this outage, if you are on campus, extension-to-extension calls and Webex calls/messaging are functional. Alternate contact methods (email and/or chat) can be located...
by Rohe, Patrick J. | Mar 11, 2024 @ 8:08 AM | Other
The phone service carrier continues to work to resolve the outage affecting telephone services, which is taking longer than anticipated because of a variety of issues. They continue to provide updates to their customers. Based on the most recent update, we are...
by Rohe, Patrick J. | Mar 10, 2024 @ 10:17 PM | Other
The phone service carrier continues to work to resolve the outage affecting telephone services, which is taking longer than anticipated. Based on the most recent update, we are anticipating that service may not be restored for at least several more hours. We will...
by Rohe, Patrick J. | Mar 10, 2024 @ 2:55 PM | Other
The phone service carrier continues to work to resolve the outage affecting telephone services. Based on the most recent update, we do not believe the phone service issue will be resolved until later this evening at least. We will continue to provide updates as...
by Kazinski, Kay | Mar 10, 2024 @ 10:49 AM | Other
The phone service carrier has isolated the issue and is working to resolve the outage affecting telephone services. We will provide an update when additional information is received from the vendor. During the outage, the Towson University Police Department (TUPD) can...
by Bosma, Willem R. | Mar 10, 2024 @ 8:43 AM | Other
All related services are now available. OTS maintenance is complete.
by Bosma, Willem R. | Mar 10, 2024 @ 7:19 AM | Other
These services will be offline and unavailable during the maintenance: Towson Online Services/PeopleSoft PeopleSoft HCM Timesheets MyTU website login (online hub for students, faculty, and staff)
by Kazinski, Kay | Mar 9, 2024 @ 10:39 PM | Other
The telephone service vendor reports they are experiencing a network event causing the phone outage. Vendor technicians are actively working on a resolution. During the outage, the Towson University Police Department (TUPD) can be reached at 410-830-2134
by Kazinski, Kay | Mar 9, 2024 @ 8:25 PM | Other
The phone service carrier has verified service outage and is investigating the cause of the outage. We will provide an update when additional information is received from the vendor.