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Telephone ACD agent login issue

Some ACD agent users are having problem with logging in the ACD queue due to a need to upgrade the ACD agent version on the computer. OTS engineers are aware of the issue and are working towards resolving the issue. Please call the OTS Help Center at extension 45151...

Service Issues

OTS is aware of current services issues which include issues access web services.  The issue could be broader than just web services.  The issue is being researched and we will post an update as soon as more information becomes available or the issue has been...

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