OTS Alerts

Resolved-Salesforce Down

by Wicklein, Jennifer L. | Sep 18, 2020 @ 3:50 PM | Other

The issues with Salesforce have been resolved.

Salesforce Down

by Wicklein, Jennifer L. | Sep 18, 2020 @ 3:30 PM | Other

Salesforce is experiencing an unplanned outage. Direct Logins to Salesforce and FormAssembly forms that map back to Salesforce are unavailable due to an outage on our server. Salesforce is working to resolve the issue. We don’t currently have a time estimate for...

Resolved: Login problems

by Page, Stuart F. | Sep 16, 2020 @ 5:19 PM | Other

OTS is no longer observing or receiving reports of login issues which appeared to stop after 2:00 PM EDT. OTS engineers continue to investigate the root cause.

Login problems when accessing some university applications (Blackboard, PeopleSoft, and others)

by Page, Stuart F. | Sep 16, 2020 @ 1:05 PM | Other

OTS is aware of some reports of issues logging into some applications like Blackboard, Peoplesoft, and some others. Engineers are aware of the issue and are working towards a resolution.

ACD Server Upgrade Complete

by Gohn, Jeremi | Sep 13, 2020 @ 2:56 PM | Other

The ACD servers have been successfully upgraded.

ACD Server Upgrade Begin

by Gohn, Jeremi | Sep 13, 2020 @ 6:09 AM | Other

Starting upgrade to the backend ACD system.

Resolved-Online Forms Unavailable

by Wicklein, Jennifer L. | Sep 9, 2020 @ 4:18 PM | Other

The issues with online forms have been resolved.

Online Forms Unavailable

by Guanti, Reid J. | Sep 9, 2020 @ 3:27 PM | Web Sites

Online Web Forms or Form-based online processes, including QuickScan, Request Information Forms, or Enrollment Contracts, may be presented with a 502 Bad Gateway Error message. This is due to a vendor issue- Form Assembly is researching but restored service time is...

New Microsoft security updates for September 2020 released

by Frenaye, JT | Sep 9, 2020 @ 12:09 PM | Windows Updates

Microsoft Updates Microsoft has released twenty-three Critical and one-hundred and five Important security updates for the month of September, 2020. These updates will be installed over the next two weeks. Reboots will be required. Applicable updates will be made...

Towson Online Services (PeopleSoft) May Be Inaccessible

by Rohe, Patrick J. | Sep 9, 2020 @ 11:33 AM | Other

OTS has received reports of difficulties accessing or logging into Towson Online Services (PeopleSoft Campus Solutions). The issue appears to be affecting a small number of individuals currently. OTS staff have begun investigating.