TK20 Client Support
By Phone: 1-800-311-5656
Monday – Thursday, 7 am to 7 pm (Central) and Friday, 7 am – 6 pm (Central)
By Email: firstname.lastname@example.org
Monday – Friday, 24 hours a day
Saturday and Sunday, 11:30 am – 9 pm (Central)
To deliver you the most accurate support, please include your name, current institution, and internet browser information when contacting Tk20 Client Support.
Tk20 encourages users to report any issues to email@example.com so that appropriate enhancements and fixes may be addressed.
For questions, please contact the Towson University Tk20 unit administrator.
For questions, please contact the Towson University edTPA Coordinator.
- If you have questions about registration, scores, or retakes, you can also reach out to Pearson Customer Support.
- If you encounter technical issues when working on your portfolio in Tk20 or when transferring your portfolio for scoring, you can also reach out to Tk20 Client Support (firstname.lastname@example.org).