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The Associate Director of Client Services plays a critical role in providing leadership and oversight for technology support services and the OTS Customer experience. This position leads a team of technology support professionals. The Associate Director of Client Services is expected to possess a comprehensive understanding of technology, excellent communication and problem-solving skills, the ability to coordinate complex projects, use of data measures and metrics to inform decision-making, and a commitment to delivering exceptional customer service. Learn more and apply at https://towson.taleo.net/careersection/ex/jobdetail.ftl?lang=en&job=240000AU.