Project Title: Improving the Electoral Supply Chain Using Voter Experience in Anne Arundel County
Advisor: Dr. Natalie M. Scala
Abstract: The electoral system in the United States relies heavily upon supply chain practices. Particularly, the supply chain of votes is a pivotal aspect within this system. This network tracks a vote from its creation to its submission in an election. To maintain the supply chain of votes there is an essential actor, the voter, who is participating by submitting their ballot to an election. The enhancement of the supply chain of votes through the voter is what was explored through the development of this supply chain analytics project. This project served as an expansion on past data collection from the Empowering Secure Elections Research Lab. The primary goal of the project was to use the data and expansion of the past analysis to provide recommendations to Anne Arundel County Board of Elections to improve the voter experience. Improving the voter experience can have several positive effects on the supply chain of votes.
2. Alisa Martin
Project Title: Operation Walk: End-to-End Supply Chain Preparedness: Phase 3 – Enhancing the Pre-trip Logistics, Shipping Process and Warehouse Layout.
Advisor: Professor Anthony Milando
Abstract: Operation Walk Maryland, a non-profit organization dedicated to providing free orthopedic surgeries to underserved communities worldwide, faces operational challenges that impact the effective preparation and execution of its missions. This project aims to optimize pre-trip logistics, the shipping process, and warehouse organization. By applying the Lean Six Sigma DMAIC methodology, the project assessed current processes, identified inefficiencies, and developed strategic improvements. Data collection was conducted through document analysis, direct observations, interviews with key personnel, and collaboration with capstone students from both the summer and fall 2024 terms. The analysis identified several key issues: a vulnerability arising from an overreliance on a small group of individuals for critical process knowledge, operational inefficiencies stemming from a lack of standardized procedures and documentation, and warehouse disorganization, which led to duplicated efforts, increased errors, and ergonomic challenges. Based on these findings, the project recommends implementing outbound and inbound shipping checklists, standardizing pre-trip logistics and shipping documents, redesigning the warehouse layout for greater efficiency, and creating a comprehensive procedural playbook. By implementing these improvements, Operation Walk Maryland can enhance operational efficiency, establish sustainable processes, and ensure the seamless execution of future missions.
3. Azeez Gajji
Project Title: Optimizing Supply Chain: Outsourcing Strategy
Advisor: Professor Elizabeth Hogan
Abstract: This project’s goal is to optimize Clio Snacks’ supply chain; this research looks at the possibility of outsourcing as a strategic solution. Yogurt bar manufacture and pre-mix production are currently combined in the same facilities, which results in inefficiencies, high costs, and restricted scalability. Clio Snacks may take use of outside experience, save a lot of money, and improve operational effectiveness by contracting with specialized facilities to handle pre-mix manufacture. This study emphasizes the value of outsourcing in contemporary supply chain management and offers practical suggestions to improve efficiency, cut waste, and set up Clio Snacks for long-term success in the cutthroat dairy snack industry.
Project Title: The Role of Technology in Supply Chain Risk Interventions: Evaluating Tools and Strategies for Effective Management
Advisor: Professor Elizabeth Hogan
Abstract: In today’s interconnected world, the demand for resilient and agile supply chains is greater than ever. Organizations now face unprecedented disruptions, including geopolitical tensions, natural disasters, technology issues, supplier quality problems, demand volatility, shipping delays, and supply shortages. These challenges underline the urgent need for strategies that not only withstand disruptions but also proactively mitigate supply chain risks. Despite the increasing complexities of global supply chains, many organizations lack the tools to monitor, assess, alert, and manage supply chain risks and disruptions effectively. Without real-time data, analytics, and risk assessment tools, a lot of companies remain vulnerable which can lead to significant operational failures and disruptions. This research explores how technology-driven tools, like AI, Internet of things (Iot), real-time analytics etc. can improve risk intervention practices. It focuses on how these tools can shift organizations from a reactive to a proactive risk management strategy. To address these issues in this paper will employ a mixed approach, including surveys to collect quantitative data and interviews with industry professionals to gather qualitative insights on current trends, practices, and gaps within the industry. The findings will help supply chain professionals understand the benefit of using technology to monitor and assess risks, and the implications of not having the right tools or strategies in place.
Project Title: Optimizing Inventory Management: Reducing Out-of-Stock Occurrences at Mercy Medical Center
Advisor: Professor Elizabeth Hogan
Abstract: The capstone project focuses on addressing out-of-stock (OOS) situations in Mercy Medical Center’s main storeroom. OOS events significantly impact operational efficiency and patient care by disrupting the availability of essential medical supplies. This study utilizes descriptive and predictive analytics to identify the underlying factors contributing to these occurrences. Collaborating closely with key stakeholders, including the Director of Value Analysis and the VP of Supply Chain Administration, the project examines inventory management practices. By leveraging data-driven insights, the research proposes actionable strategies to improve inventory accuracy, and optimize replenishment processes. The ultimate objective is to mitigate OOS occurrences, ensuring consistent supply availability and supporting the hospital’s commitment to high-quality patient care.
Project Title: Line Maintenance Order Portal Future
Advisor: Professor Elizabeth Hogan
Abstract: This paper addresses the critical role of ordering request portal management in facility management, highlighting its impact on operational efficiency and cost-effectiveness. It identifies several key challenges in prioritizing and processing ticket requests for new orders, particularly the reliance on individual judgment, which often results in inconsistencies and inefficiencies. Data was collected from internal sources within the Jira order portal, focusing on how orders were screened each month, along with the total value of requests. By applying data-driven decision-making methods, the study aims to address existing challenges, streamline the process of prioritizing work orders, and enhance the quality of work through timely responses to submitted requests. The analysis revealed that many submitted tickets for new orders were false and subsequently canceled after careful review. Conversely, valid orders with better justification were processed efficiently. When requesters adhered to proper ordering procedures, the organization experienced smoother operations, enabling quick identification and resolution of mistakes and delays. The study emphasizes the importance of implementing robust policies for order request management. Recommendations include ensuring that teams review budgets comprehensively, including total prices such as shipping and tax, and developing new processes for order request justification and Jira workflow management. Restructuring Jira to allow for ticket types with distinct process flows for four proposed categories; Downed Tool, Equipment Consumables/Spare Parts, Lab Supplies, and Services/Other can significantly improve efficiency. Managing new ticket orders is a pivotal aspect of logistics planning, with direct implications for operational efficiency and cost management. This paper outlines the challenges faced in order prioritization and processing, underscoring the reliance on individual expertise and the resulting inconsistencies. Through qualitative analysis, literature reviews, and order justifications submitted by tool owners in the Jira portal, the findings highlight actionable solutions for improving order management processes.
7. Mavin Owino
Project Title: Operation Walk: End-to-End supply chain preparedness: Phase 1 – Enhancing inventory management and material acquisition processes
Advisor: Professor Anthony Milando
Abstract: Operation Walk Maryland, a non-profit organization providing free orthopedic surgeries to underserved communities around the world, faces vulnerability with manual undocumented supply chain processes reliant on the institutional knowledge of a small group of individuals. Organizing, improving, and codifying key operational processes will result in a more sustainable and efficient process flow. This project has been broken into three phases. The scope of phase 1 is inventory management and material acquisition processes. This project employed the Lean Six Sigma Define, Measure, Analyze, Improve, and Control (DMAIC) methodology to analyze and improve these processes. A multi-faceted data collection approach involved operation walk lead team briefings, observations, interviews, and database analysis. The study identified areas for improvement and developed recommendations to streamline operations, including implementing a Master Inventory List, standardizing material acquisition, and inventory control process. By implementing these changes, Operation Walk Maryland can enhance its end-to-end operational efficiency, establish sustainable process going forward, and amplify its positive impact.
Project Title: Establishing Effective Supply Chain Management in the Apparel Industry Advisor: Professor Elizabeth Hogan
Abstract: This capstone project focuses on addressing challenges faced by companies in managing their supply chains within the rapidly changing and competitive apparel market. It highlights that while this sector is crucial to the U.S. economy valued at $358.70 billion and projected to grow but faces significant challenges such as demand variability, long lead times, complex distribution networks, and increasing pressure for sustainable practices that contribute to operational inefficiencies and higher costs. The project aims to address these issues through improved coordinalon and communication across supply chains using innovative technologies and strategies like agility in operations, responsiveness to consumer demands, collaborate on with suppliers/retailers, technology integration (e.g., RFID), sustainable practices implementation (eco-friendly materials), continuous improvement efforts including regular audits/training programs along with robust risk management approaches. Overall findings suggest that implementing effective SCM leads to enhanced efficiency; better responsiveness; technology integration (like automation and data analytics), enhancing collaboration among stakeholders across various tiers of production and logistics partners; adopting sustainable materials; conducting regular audits for continuous improvement; developing contingency plans against potential disruption.
9. Obed Mubenga
Project Title: Exploring last-delivery solutions for Amazon in central Africa,
Advisor: Professor Elizabeth Hogan
Abstract: This capstone project addresses last-mile delivery challenges in Central Africa, focusing on poor infrastructure, high costs, and limited technology adoption. Through an analysis of existing delivery models, case studies such as DHL’s Parcelcopter and Jumia’s network, and survey data, the project identifies key pain points and proposes innovative solutions. Strategies include mobile delivery apps, modular locker systems, and partnerships with local businesses using motorbikes. Recognized as one of the top projects, it was praised for its practical framework, cultural relevance, and effective approach to solving complex supply chain challenges through research and collaboration.
10. Raj Kabir
Project Title: Analysis of Productivity and insights on Garment workers in Bangladesh
Advisor: Professor Elizabeth Hogan
Abstract: This capstone project explores employee productivity in Bangladesh’s garment industry, a key driver of the nation’s economy. Using real-world data from Aman Graphics & Designs Ltd., it analyzes 15 attributes, including team dynamics, task complexity, and over time, to uncover factors impacting workforce efficiency. The study highlights workers’ socio-economic challenges and emphasizes the need for data-driven strategies to sustain the industry’s global competitiveness and growth.
11. Rudolph Shindell
Project Title: Coal’s Future at the Port of Baltimore
Advisor: Professor Elizabeth Hogan
Abstract: This project examines the future of coal exports at the Port of Baltimore amid declining coal consumption both domestically and globally. While acknowledging the environmental impact of coal usage, the study recognizes its importance as a major export commodity and its critical role in supporting local livelihoods and the economic health of the region. The research focuses on forecasting coal export volumes over the next two years and offers recommendations for infrastructure adjustments to sustain the port’s operations and economic contributions in a shifting energy landscape.
12. Steven Trester
Project Title: Stabilizing Procurement Through Prefabrication,
Advisor: Professor Elizabeth Hogan
Abstract: This project examines the future of coal exports at the Port of Baltimore amid declining coal consumption both domestically and globally. While acknowledging the environmental impact of coal usage, the study recognizes its importance as a major export commodity and its critical role in supporting local livelihoods and the economic health of the region. The research focuses on forecasting coal export volumes over the next two years and offers recommendations for infrastructure adjustments to sustain the port’s operations and economic contributions in a shifting energy landscape.
13. Tayla Mann
Project Title: Operation Walk: End to End supply chain preparedness: Phase 2 – Enhancing the packing, sterilization, and information management processes.
Advisor: Professor Anthony Milando
Abstract: Operation Walk Maryland, a non-profit organization providing free orthopedic surgeries to underserved communities around the world, faces vulnerability with manual undocumented supply chain processes reliant on the institutional knowledge of a small group of individuals. Organizing, improving, and codifying key operational processes will result in a more sustainable and efficient process flow. This project has been broken into three phases. Phase 2 focuses on enhancing the packing, sterilization, and information management processes through the application of Lean Six Sigma principles and the DMAIC process.