Thyssenkrupp will be in Stephens Hall on Wednesday, December 7 12-3pm. They could answer all your questions about the following position as well as the positions in the attached links.
Phase I – Field Training
- Gains an understanding of the Company’s culture of safety and policies by participating in the orientation class and safety training
- Gains understanding and experience of in-the-field operations including the installation, modernization, repair and servicing of elevator equipment. Includes gaining a hand’s on understanding of the company’s products and services
- Completes training modules involving a number of aspects of field work
- Develops and successfully completes presentation at the end of field training
Phase II – Office Sales Training
- Participates in a number of activities associated with elevator sales, including but not limited to tools and resources; customer experience; CRM and Big Machines; bidding processes and paperwork involved; types of customers and their needs; competitor analysis; and effective time management
- For New installation sales learns how to and participates in the review of building specifications and drawings; writing proposals and letters of clarification; inspections, walk-throughs and coordination meetings; lunch and learns; project schedules; billing and collection processes
- For Modernization sales learns how to and participates in lead generation; site surveys; review of vendor proposals; estimates and engineering surveys; vendor and part ordering; job reviews and final inspections; and billing and collections processes
- For Repair sales learns how to and participates in tkTrip process; capital planning; field surveys, inspections and parts procurement; delivery of proposals and negotiation of down payments; and the repair process and customer follow up
- For Service sales learns how to and participates in review and understand all company service contracts; account management and retention; lead generation and cold calling; and interaction with national accounts and ITS
- Shadows sales representatives in all lines of business to gain an understanding of the area business markets
- Completes online training modules and attends training events at the factory and ITS to gain a better understanding of the company and its products and services
- Takes part in special projects to learn the process and systems involved with sales
- Gains a strong understanding of thyssenkrupp Elevator, its mission and objectives, safety, ethical standards, and compliance
