mobile
Ask Our Chatbot
With the current chatbot revolution, along with the extraordinary growth of messaging applications, there is an opportunity to save money and deliver a better experience in customer support.
Source: Chatbots are revolutionizing customer support | VentureBeat | Bots | by Alex Debecker, Ubisend
Kik’s Bot Shop
Among the 110 or so bots featured in the bot shop are brand names like Funny or Die, CNN, and Victoria’s Secret.
It’s all about the ‘surroundie’
360° surroundie at Samsung Gear launch in Berlin. Tempodrom is such a good venue. #IFA2016 pic.twitter.com/ZhisOgvZtr
— Ben Wood (@benwood) August 31, 2016
“Surroundie” – a term coined by CCS Insight analyst Ben Wood – refers to a selfie taken with a 360 degree camera. Wood, the chief of research at CCS, believes that the time is now for this form of content to take off.
Source: Forget the selfie, it’s all about the virtual reality ‘surroundie’ now for millennials
Mobile Apps Rising
Over the past decade, there has been a inexorable movement from the open internet to the walled gardens of apps — and this trend just hit a major milestone. According to new data from ComScore, more than half of all time Americans spend online is spent in apps — up from around 41% two years ago.
Source: Americans now spend more time in apps than on open web: ComScore – Business Insider
Apps Beat Bots for Now
Some have argued that chatbots booking flights, calling cabs and even overturning parking tickets could spell doom for apps, especially since messaging platforms such as Facebook Messenger and Skype are allowing developers to add these convenience bots. But the numbers still show an upward trend for smartphone apps.
Source: Charts: Chatbots aren’t luring Americans away from their smartphone apps — Quartz
Snapchat Hell
Snapchat intensifies this kind of guttural pain by putting you in someone else’s present. And then, mimicking reality, converts the moment from something you can experience to a memory. Different from networks of the past and even its contemporaries, Snapchat’s organizing principle is ephemerality. As Snapchat consultant Nathan Jurgenson explored in a 2014 blog post, most social media is organized around a permanent media object—like a photo or block of words—and communication happens only in service of it. The media object is a kind of precious trophy that leads people to do things like stand on a chair above their dinner just to get the perfect shot.
Native Ads
Native ads — or ads that take on the look and feel of the content surrounding them — are taking over digital advertising.