Estherina Bewintara, a 29-year-old mother and designer in Jakarta, normally processes orders for her online furniture shop once her baby is asleep, typically between 10 p.m. and 3 a.m. But on Monday night, as she was coordinating a stock update over a WhatsApp call, she noticed something was wrong.
Source: How the Facebook outage crippled businesses and communication around the world
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