For us, the users, the key detail might be the one that’s also easiest to take for granted: the new paradigm of bringing a virtual assistant into chats you’re already having, as you can now do simply by typing “@google” when you’re chatting with a friend. “That’s transformative,” says Cornwell, who has been working with bot UIs ever since he graduated from college, more than a decade ago. That would solve the two biggest problems about apps—getting people to spread them, and getting them to actually use them. Cornwell believes that we’ve reached “peak app” and that we’re due for a paradigm shift in computing—one with that makes services easier to build and spread.
Source: Inside The Making Of Allo, Google’s AI-Powered Messaging App | Co.Design | business + design